Privacy Policy

At JixChoco, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect

1.1 Personal Information: When you visit our website or make a purchase, we may collect certain information such as your name, email address, phone number, billing and shipping address, and payment information.

1.2 Device Information: We collect information about the device you use to access our website, including your IP address, browser type, and operating system.

1.3 Order Information: We collect information about the products you order, including product details, purchase date, and any special requests associated with your order.

1.4 Other Information: We may collect additional information if you contact us directly, such as details of your communication with us.

2. How We Use Your Information

2.1 To Process Orders: We use your personal information to process and fulfill your orders, including sending you confirmation and tracking information.

2.2 To Improve Our Website: We use device information to help us optimize and improve our website's performance and user experience.

2.3 For Customer Support: We use your information to respond to your inquiries, requests, or complaints.

2.4 Marketing: With your permission, we may use your information to provide you with marketing communications and promotions.

3. Sharing Your Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, delivery services).

3.2 Legal Compliance: We may disclose your information if required by law or in response to legal requests or processes.

3.3 Business Transfers: In the event that JixChoco undergoes a business transaction such as a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Data Security

4.1 We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

4.2 While we strive to protect your personal information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

5.2 Third-Party Tracking: We may use third-party services such as Google Analytics to track website usage and gather data. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.

6. Your Rights

6.1 Access: You have the right to access the personal information we hold about you.

6.2 Correction: You have the right to request corrections to any inaccurate or incomplete information we hold about you.

6.3 Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

6.4 Withdraw Consent: If you have given us consent to process your information, you have the right to withdraw this consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

• Email: jixchoco@gmail.com

By using our website, you acknowledge that you have read and understood this Privacy Policy, and you consent to our collection, use, and sharing of your information as described herein.