Terms & Conditions

Welcome to JixChoco! These Terms & Conditions outline the rules and regulations for the use of our website and the purchasing of our products. By accessing this website, we assume you accept these terms. Do not continue to use JixChoco if you do not agree to all of the terms and conditions stated on this page.

1. General Information

1.1 This website is operated by JixChoco, a family-owned chocolate company specializing in handcrafted chocolates and treats.

1.2 By placing an order through this website, you are agreeing to the terms and conditions outlined here, along with our Privacy Policy.

1.3 We reserve the right to change, modify, or update these terms at any time. Please check back periodically for updates.

2. Orders and Pickup Policy

2.1 All orders placed on this website are subject to product availability and acceptance by JixChoco.

2.2 Pickup Only: Please note that all orders are for pickup only. By placing an order, you confirm that you are aware that there is no delivery option available, and you will need to pick up your order at our designated location.

2.3 The pickup location and available pickup times will be provided during the checkout process and in your order confirmation email.

3. Payments and Pricing

3.1 All prices listed on this website are in CAD and include applicable taxes.

3.2 We accept payment through credit/debit cards and other payment methods as specified on the website. Full payment is required at the time of purchase.

3.3 We reserve the right to adjust prices, including special offers or discounts, at any time without prior notice.

4. Product Information

4.1 We strive to provide accurate information on our website about our products, including descriptions, ingredients, and prices. However, slight variations may occur due to the handmade nature of our products.

4.2 We cannot guarantee that the appearance of our products will be exactly as shown on the website, as each item is handcrafted.

4.3 Please be aware of any allergy information provided. JixChoco is not responsible for any allergic reactions due to the consumption of our products.

5. Cancellations and Refunds

5.1 Orders may be canceled within 24 hours of placing the order by contacting our customer service team. After this period, cancellations may not be accepted.

5.2 Due to the perishable nature of our products, we do not offer refunds or returns unless the product is found to be defective. In such cases, please contact us within 24 hours of pickup to discuss a replacement or store credit.

6. Personal Data

6.1 We collect and process your personal data according to our Privacy Policy, which outlines how your data is collected, used, and stored.

6.2 By placing an order, you agree to the collection and processing of your personal information for the purposes of fulfilling your order.

7. Limitation of Liability

7.1 JixChoco shall not be liable for any direct, indirect, or consequential damages arising out of your use of our website or products, to the fullest extent permitted by law.

7.2 We do not accept responsibility for any third-party sites that may link to or from our website. Access to these sites is at your own risk.

8. Intellectual Property

8.1 All content on this website, including text, images, graphics, and logos, is the property of JixChoco and is protected by applicable copyright and trademark laws.

8.2 You may not reproduce, distribute, or commercially exploit any content on this website without express written permission from JixChoco.

9. Governing Law

These Terms & Conditions and any disputes arising out of your use of this website or the products offered here shall be governed by and construed in accordance with the laws of [Your Province/Country].

10. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

Email: jixchoco@gmail.com